Ali Shukri Amin

Networking Issue - Arris Router

r/techsupport · November 25, 2021

Hey, I would appreciate some help with a problem I have.

I have an Arris Surfboard on Verizon.

I can connect to my router when it's just me, but once a second person gets on the network, neither one of us can connect. Only one person can connect at a time.

If we run Windows Network troubleshooter, it will say that there is no Wi-Fi address assigned to the computer, assign one, then one person can connect.

How can I go about fixing this? I can use Linux command line.

Originally posted on Reddit. Browse posts from 2021.